Getting started with FRS Business Solutions

FRS Business Solutions has a proven method to ensure your business is seamlessly transitioned from your Australian office to your Thailand office.

1. Classification Phase

  • Understanding your business.

An FRS representative will meet with you to discuss your business and start to understand how your business operates.  

  • Identification of processes that could be completed offshore.

By understanding how your business works, we can work with you to identify possible processes that could be completed offshore.

  • Identification of current Key Performance Indicators (KPI) for selected processes.

At FRS Business Solutions we want to ensure your offshore staff are performing at a higher level than current standards.

  • Cost estimate for offshore services developed.

At this point we can provide a detailed cost estimate for our services, include transparent staff and equipment pricing.

2. Development Phase

  • A short list of talented candidates will be provided for you to interview and select.

At this point FRS will know the position(s) you would like to offshore and will utilise our recruitment network to find the right people for you.

  • Development of business processes to be outsourced.

An FRS representative will work with you to create a detailed process map for offshore processes.  This will identify the boundaries of tasks, list and sequence processes and develop a process flow chart.  This will be included in the statement of work document.

  • Selection of office arrangement at the FRS Bangkok office.

We can provide hot desk services, cubicles and fully secure offices to our clients.  We will setup the office how you require and provide transparent quoting for all office equipment and technical services.

3. Implementation/Operation Phase

  • Performance monitoring.

FRS will provide daily and weekly reports and monitor KPIs to ensure we are delivering best practices.

  • Policy management.

FRS operations superisor assigned to your business will ensure that your staff are following the documented processes.

For additional information please do not hesitate to contact us today!